Last updated: 9 June 2026
One Four Design Signs and Graphics Ltd. ("we", "us", "our") operates https://3dletteringlondon.co.uk and is the
data controller for personal information collected through this website.
This policy explains what we collect, why we collect it, and your rights
under UK data protection law.
Who we are
One Four Design Signs and Graphics Ltd.
152 – 160 City Road, London, EC1V 2NX
Email: hello@3dletteringlondon.co.uk
Phone: 020 3887 3094
What we collect
We may collect and process the following information:
- Enquiry details — name, email address, telephone number,
business location, project brief and WhatsApp preference when you submit
our contact form.
- Communications — any further information you choose to
send us by email or phone.
- Technical data — IP address, browser type, device
information and pages visited, collected through privacy-focused analytics
and standard server logs.
How we use your information
We use your personal data to:
- Respond to enquiries and provide quotations.
- Deliver contracted design, fabrication and installation services.
- Improve our website and understand how visitors use it.
- Meet legal, accounting or regulatory obligations where required.
We do not sell your personal data. We do not add you to marketing lists
unless you have clearly asked us to.
Legal basis
Under UK GDPR, we rely on:
- Legitimate interests — to respond to enquiries and operate
our business, balanced against your rights.
- Contract — where processing is necessary to deliver
services you have asked us to provide.
- Consent — where you have opted in to a specific
communication, such as a WhatsApp reply.
Third-party services
We use trusted providers who process data on our behalf, including:
- Netlify — website hosting and form processing.
- Resend — transactional email delivery when you submit an
enquiry.
- Google Analytics — website usage statistics when you
accept analytics cookies.
- Plausible Analytics — privacy-focused website statistics
when enabled.
- Adobe Fonts (Typekit) — web font delivery.
These providers only receive the data necessary to perform their service and
are required to protect it appropriately. See our
Cookie Policy for more on analytics and fonts.
How long we keep data
Enquiry records are kept for as long as needed to respond, quote and — if
relevant — deliver your project, then archived or deleted in line with our
business retention schedule. You may ask us to delete your data sooner where
the law allows.
Your rights
Under UK GDPR you have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data in certain circumstances.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, contact us at
hello@3dletteringlondon.co.uk.
Changes to this policy
We may update this page from time to time. The "Last updated" date at the
top will change when we do. Continued use of the site after changes are
posted constitutes acceptance of the revised policy.
